Show MorePresentation skills relate to us as a person, its what other people see as they approach us, for example appropriate clothes and a smart appearance and the welcoming with give them and our face expression, every single thing we do sends a message to them about us.
1. Body language – Using your body and hands to express yourself. 2. Verbal and non-verbal – Verbal communication is when you make speech with another person and non-verbal can be done by body language and/or sign language. 3. Listening – Pay interest to someone or something in order to hear them. 4. Seeking clarifications – Looking for something clearer or easier to understand by giving more details or a simpler explanation. 5.…show more content…
• Attitude Our attitude is influenced by the way we think, it more likely if you are depressed you would act negative, if you are fed up you will give up. Its about what you enjoy for example if you enjoy being around people then you person then you would be focused and motivated. You would have to be positive about your work and customers which would give an up beat image of the organisation.
Interpersonal skills are the most important skill that anyone can have and should have to be successful. This skill is how people judge one another, Interpersonal skills are related to communicational skills but are more specific about an individuals behaviour and include co-operating, sharing, listening, participating, leadership, and negotiation. Interpersonal skills that you have in your private life is different to the way you use at work. Without acting professional or if you don’t show interest in helping your customers you would get fired by your employers because he or she wont be proud of your behaviour regardless how you feel personally.
Communication Skills Formal and informal Verbal and non-verbal Listening Seeking clarifications Responsiveness Eye contact Body language Use of business language Adapt communication to audience Presentational skills Invite commitment
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Body Language Actions Often Speak Louder Than Words
Body Language probably dates back to pre-historic times, when people didn't have words to speak. Body language can be defined as the exchange of messages primarily through non-linguistic means. Through education, we now prefer words to communicate and therefore may overlook non-verbal signals. As leaders in the military and in the civilian sector, it is important to understand non-linguistic factors. By mastering this, we can communicate more effectively with people and better interpret what those individuals are communicating to us. I completely agree with the assignment article, Presenter Behaviors: Actions often speak louder than words. Base on personal experiences and what we are taught at the Sergeants Major Academy, effective presentations before audiences is a key skill often associated with career advancement. Eye contact, gestures, appearance, voice and the use of visual aids are important factors for a successful presentation. Eye contact is the most important, but all others must be equally mastered. I will explain the importance of some of these factors.
Being able to understand body language will help us understand what our audience or group is saying to us non-verbally. From childhood, we became used to pay attention to facial expressions. Some experts believe verbal cues (words) provide seven percent of a message's meaning, vocal cues (tone of voice) provide 38 percent, and facial expressions provide 55 percent. Base on this, we can't afford to take facial expressions lightly. Facial expressions, such as our smile, are really important. A smile conveys the
message that your audience likes you, and they are happy with your presence. It conveys a subtext of trust and caring. It also projects warmth and confidence and is key to establishing rapport. Our facial expressions should match our message. Sending mixed messages will weaken our influence.
Our eyes can reveal many feelings, such as happiness, sadness, or surprise. They can also develop a feeling of trust and openness. In our small group class environment, eye contact is really important. Making eye contact will acknowledge that you know they are there and keep their attention on you. If you want to communicate interest, look at the person in the eye. Research shows that when we like someone or find them interesting or appealing, we look at them about 60 to 70% of the time. Where we look, when we talk to people, signals the type of relationship we have. Research shows that when we are nervous, we avoid eye contact and our eyes typically meet the other...
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